Mailbox Addition
Connect your primary mail-box to view your sales email.
- Purpose: This is a step by step explanation on how to connect your primary mailbox to view all your sales mail in Thriwin.
Step-by-Step Instructions
Navigating to mails
- You can navigate to the mails page by clicking on Sales CRM then mails.
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Selecting email provider
- Description: Select the provider of your email and login to give Thriwin access to your emails so that they can be logged and viewed in the system.
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- Eg:- For instance if your email provider is outlook click on the outlook option as shown above.
Viewing connected mail
- Description: After completing the login process your mailbox will be added and any new mail from your leads or users will show up from now onwards.
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- As seen in the above screenshot you can click the icon and view which email was connected. The connected email is displayed as in the screenshot below.
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Alternative option of connecting “Others”
- Description: Alternatively if you want to connect any email not from the available providers you can click on the “Others” option as shown below.
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- Description: It should open up a form as shown below.
- Image(1):
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- Image(2):
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- Description: The form fields in the above forms are respectively:-some text
- Email - The email which you wish to connect
- Password - The IMAP password generated for the above email.
- Username - The user’s name.
- Domain Provider(optional) - In Image(2) you can choose any of the popular Other domain providers if applicable to you, it will automatically fill the remaining fields for you.
- IMAP Server - The IMAP server details for your email provider.(eg: - for Yahoo it is imap.mail.yahoo.com)
- IMAP port - Port number for your IMAP server. (Most commonly 993)
- SMTP Server - The SMTP server details for your email provider.(eg: - for Yahoo it is smtp.mail.yahoo.com)
- SMTP TLS port - TLS port number for your SMTP server.(Most commonly 587)
FAQs
- Question 1: How can I disconnect my email?
- Answer: Click on Profile Icon > Disconnect as shown in screenshot below.
- Answer: Click on Profile Icon > Disconnect as shown in screenshot below.
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Need More Help?
- Contact Support: For further queries, reach out to our Support Team.