How to Sync Mails
- You can use the sync option as shown in the screenshot below to sync the contents of the mailbox immediately. Although there is a default sync for every 15 mins you can do this operation to sync your mailbox immediately.
- When you click on sync mail you will receive all the replies, messages from the mails you connected. Any incoming emails will show up as an unread email with a blue dot to the right of the email.

What messages will be pulled?
- Replies for emails that you have sent.
- Emails you have sent to your contacts or users across the tenant from the respective email client.
- Emails that any of your contact or user across the tenant has sent you and you are part of the message, i.e. recipient, Cc or Bcc.