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How to Sync Mails
You can use the sync option as shown in the screenshot below to sync the contents of the mailbox immediately. Although there is a default sync for every 15 mins you can do this operation to sync your mailbox immediately.
When you click on sync mail you will receive all the replies, messages from the mails you connected. Any incoming emails will show up as an unread email with a blue dot to the right of the email.
What messages will be pulled?
Replies for emails that you have sent.
Emails you have sent to your contacts or users across the tenant from the respective email client.
Emails that any of your contact or user across the tenant has sent you and you are part of the message, i.e. recipient, Cc or Bcc.
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