There are few features in Thriwin which are charged based on usage. You don’t have to pay a fixed fee and pay only per usage for these features. We call these usage based events. We offer straightforward, affordable and transparent pricing for these events. Whether it’s accessing phone numbers for calls, making calls, recording the calls, creating landing pages, intelligent AI Agents answering all your queries, or generating email content, our pricing is tailored to ensure you only pay for what you use. We just charge a small commission on top of the price provided by our service providers in these events to ensure quality outputs.
Usage rates for Calling
The call service is charged on a per-minute basis, and phone numbers are billed monthly according to Twilio's "Pay-as-you-go" Voice pricing. As per Twilio's pricing policy, all calls are rounded up to the nearest minute and cent (e.g., a 70-second call will be charged as a 2-minute call).
Call rates differ depending on the country and the type of phone number being used. The per-minute rate for each call may vary based on the destination number and the originating number.
Check Twilio's In Depth pricing section when looking at the particular country's voice pricing for potentially cheaper rates when making calls within your country. For example, there may be a significant difference in cost when making a call within the US compared to calling from the US to Germany. You can view the cost difference when called from the US to Canada and to other countries respectively.
Usage rates for Phone Numbers
The price of a phone number depends on the country and type (local, toll-free, etc.). For a comprehensive list of phone number types and costs, click here.
Phone numbers are billed when they are purchased. Purchased numbers are renewed each month on the calendar day before the purchase date. For example, a number purchased on January 2nd would be renewed on February 1st. If the billing day doesn't exist in the current month (e.g., February 30th), the renewal will be billed on the last day of the month.
Usage rates for Meetings
We charge a rate of $0.031 per minute of video for the meetings scheduled and attended through Thriwin. This fee is designed to cover the cost of recording, processing, storage and delivering high-quality video content. Whether you're recording a brief meeting or a longer session, this transparent pricing ensures that you are billed fairly based on the length of the recording.
Conversation AI
In Thriwin, Conversation AI is available at a rate of $0.021 per minute, offering precise audio-to-text transcription and analytical services. This feature ensures seamless accessibility and accurate documentation for users.
AI-powered transcription provides highly accurate, real-time records of calls or meetings, automatically generates summaries and identifies action items to make your SDR’s life easy by escaping painful note taking process while ensuring every detail is captured with precision, as shown in the image below.
AI Agent
The AI Agent in Thriwin leverages different language models of ChatGPT API to provide intelligent solutions that start at a cost of $0.15 per 1M tokens consumed.. For a comprehensive list of costs, click here.
Below are the use cases and their functionalities:
Call Analytics in Conversation Intelligence
Functionality:
- AI agents provide detailed call analytics, offering a concise summary of the conversation along with clear next steps to guide follow-up actions.
Benefits:
- Instant Access to Conversation Insights:
AI-powered transcription provides immediate access to full, accurate transcripts, automated summaries and action items discussed in the meeting, allowing you to review key topics, decisions, and action items without the need for manual note-taking. This will help you stay on top of conversations with your customers and give real time insights to have meaningful conversations later - Proactive Sales Coaching:
AI transcription not only captures conversations but also analyzes sales calls in real time, offering actionable suggestions to improve objection handling, questioning techniques, and overall performance.
Landing Page Creation
Functionality:
- The AI Agent generates dynamic landing pages tailored to user needs.
- It creates content, headlines, and layouts efficiently, reducing manual effort and ensuring engaging, conversion-optimized designs.
Benefits:
- Saves time by automating content generation.
- Delivers consistent and professional-quality landing pages.
Chatbot
Functionality:
- The AI Agent powers a chatbot to handle customer queries related to the CRM system.
- It provides accurate and context-aware responses to user questions and guides them through CRM-related functionalities.
Benefits:
- Enhances customer support with instant, accurate answers.
Email Template Creation
Functionality:
- The AI Agent generates email templates with customizable tones and styles.
- Users can create content for marketing, customer support, or transactional emails in seconds.
- As mentioned in below Image, you can create and reply to email with the help of AI, it generates context-specific email templates with remarkable accuracy.
Tone Options:
- Formal: For professional communication.
- Casual: For engaging and approachable messaging.
- Persuasive: For marketing campaigns.
Benefits:
- Saves time on crafting email content.
- Ensures professional and tone-appropriate templates for different purposes.